Terms of Service
Last updated: 11 October 2026
These terms govern the services provided by Ravian Enterprises (“we”, “us”, “our”) to our clients (“you”, “your”). By engaging our services, you agree to these terms.
1. Services and proposals
We provide website development, e-commerce, SEO, advertising management, CRM setup, business automation, AI solutions, branding, training and related services. Each engagement is defined in a written proposal or scope of work, which forms part of this agreement. Where there is any conflict, the proposal prevails.
2. Quotes and pricing
Launch projects are quoted at a fixed price agreed upfront. Retainers are billed monthly as set out in the proposal. Quotes are valid for 30 days unless stated otherwise. Advertising spend on third-party platforms (Google, Meta, TikTok and similar) is paid by you directly to those platforms and is not included in our fees unless expressly stated.
3. Payment
Project fees are typically split into an upfront deposit with the balance due on milestones or completion, as set out in the proposal. Retainers are payable monthly in advance. Late payments may incur reasonable administrative charges and may pause ongoing work.
4. Your responsibilities
You agree to provide timely access, content, brand assets and feedback needed for delivery, and to ensure you have the rights to any materials you supply. Delays in providing required inputs may affect timelines.
5. Intellectual property
On full payment, you own the deliverables created specifically for you (website, designs, copy, configurations). Accounts you hold (domains, hosting, advertising, analytics) remain yours at all times. We retain ownership of our pre-existing tools, templates, know-how and general methods.
6. Confidentiality
Each party will keep the other’s confidential business information private and use it only for the engagement, except where disclosure is required by law.
7. Warranties and liability
We will perform services with reasonable skill and care. We do not guarantee specific rankings, traffic volumes, lead counts or revenue outcomes, as these depend on factors beyond our control (including platform algorithms and market conditions). To the maximum extent permitted by law, our total liability for any engagement is limited to the fees paid for that engagement.
8. Term and termination
Project engagements end on delivery and acceptance. Retainers continue monthly until either party gives 30 days’ written notice. Either party may terminate immediately for material breach. Fees for work completed remain payable.
9. Governing law
These terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of its courts, unless otherwise agreed in writing.
10. Changes
We may update these terms from time to time. The version in force when you engage us applies to that engagement.
11. Contact
Questions about these terms: info@ravianenterprises.com · WhatsApp/phone: +971 562 627 425.
This is a standard terms template. We recommend having it reviewed by a legal professional for your jurisdiction.